Department Student Grievance Redressal Portal

Department Student Grievance Cell Management System

A transparent, accountable, and prompt mechanism for submitting, reviewing, tracking, and resolving student academic and departmental grievances.

Grievance Cell Core Policy

Forwarded ≠ Resolved. Every departmental response is verified by the Grievance Cell before closure to ensure authentic student satisfaction.

Time-Bound Redressal & SLA Tracking
Submit a Grievance

Fill in your student details, select your academic course and category, provide descriptions, and upload supporting documents or proofs.

Track Your Grievance

Already have a Grievance Tracking ID? Check live progress, view department responses, and submit satisfaction feedback upon resolution.

Cell Member & Admin

Authorized portal for assigned faculty cell members and administrators to review, assign, forward to concerned departments, and verify closure.

How Grievance Redressal Works
1
Online Submission

Student submits grievance with academic details and uploads supporting proof.

2
Instant Acknowledgement

Student receives unique Grievance Tracking ID and automated email receipt.

3
Review & Routing

Assigned course faculty member takes ownership and forwards to concerned department.

4
Verification & Closure

Grievance Cell independently verifies resolution before marking case resolved.